If you need help using SalesMind AI, we provide multiple support options so you can always find the assistance you need.
1. Chat Support
- Use the built-in chat on the bottom right of the dashboard.
- Send us a message and someone from the team will reply as soon as possible.
![]()
![]()
2. Book a One-to-One Assistance Meeting
![]()
![]()
- Schedule a personal support session with a member of our team.
- This is ideal for hands-on help or troubleshooting complex issues.
3. Help Center
![]()
![]()
![]()
![]()
- Access our Help Center directly from the app.
- Find guides, tutorials, and documentation to solve most issues on your own — anytime, regardless of time zone.
4. Service Status Page
![]()
![]()
- Visit our status page to check if SalesMind AI is experiencing downtime or service issues.
- If there is an outage, it usually affects all users and we will already be working to fix it.
Key Takeaways
- For quick questions → use chat support.
- For in-depth help → book a one-to-one session.
- For self-service → use the Help Center.
- To check if there’s a global issue → visit the status page.
Also, you can check here if you want to learn more about why your campaign isn't working.
Happy Prospecting!